POSITION PURPOSE The Lead User Experience Designer (UX Designer) is responsible for delivering the experience and creative execution for their respective projects and products. They will need to build strong relationships with product management peers, development and other critical partners to establish and deliver on the business and customer requirements that enhances our digital experiences and products, meets the business goals and strengthens our Home Depot differentiation strategies. The UX Designer will be responsible for their large scale, cross-functional projects, product roadmaps, relevant research, user experience strategy and final creative including page layouts and asset production. This associate will work with the team to successfully translate business objectives into innovative and best-in-class, customer-centric solutions.
In addition to the typical duties of a UXD, the Lead UXD has oversight of multiple workflows, including their own. They must ensure that work is aligned in order to deliver a more consistent experience across the customer journey.
The successful candidate in this position will be responsible for understanding customer needs in their post-purchase journey and designing experiences that meet these needs. They will also work closely with other designers, content strategists and internal teams to ensure an integrated and consistent experience across online and other communication channels.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES- 50%-Translate wireframes into comps, storyboards, experience prototypes
- 20%-Oversee the work of multiple UXD resources, coordinating meetings & reporting out on the status for the projects across those workflows.
- 20%-Responsible for developing and communicating industry-leading creative concepts while balancing strategic development with online business objectives
- 10%-Provide quality assurance of all creative deliverables
NATURE AND SCOPE Reports to Sr. Manager, User Experience
No direct reports
ENVIRONMENTAL JOB REQUIREMENTSEnvironment: Located in a comfortable indoor area.Any unpleasant conditions would be infrequent and not objectionable
Travel: Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements: MINIMUM QUALIFICATIONS Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:Education Required:The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 5years
Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Additional Qualifications:Preferred Qualifications:- 5-7 years of relevant work experience
- Portfolio of UX-focused work samples for web and mobile applications
- Exposure to both theory and practice of Human-Computer Interaction, Human Factors, Usability Engineering, Information Architecture, Interaction Design, or related discipline
- Previous project leadership experience within e-commerce
- Demonstrated user experience design skills with expert knowledge of current design programs
- Understanding of the capabilities and limitations of HTML, DHTML, CSS, JavaScript
- Demonstrated experience in designing creative and web pages for e-commerce websites
- Experience working with Copy Writers/Content Strategists to deliver clear and concise online communications to customers
Knowledge, Skills, Abilities and Competencies:
- Ability to concept, present and execute
- Act as an exemplary representative of the online experience team in its dealings with internal clients and external vendors with the ability to interact comfortably with executives at highest levels of the Company
- Provide strong client management skills with flawless follow-up
- Provide creative solutions consistent with industry trends, demonstrating ability to problem-solve
- Ability to translate complex information into easy-to-understand designs and visual elements